Chennai, 16th December, 2025: Chola MS General Insurance, a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Company Limited, Japan, has been conferred the ‘Insurer of the Year – Best Operating Performance (Non-Life Category)’ at the FICCI Insurance Industry Awards 2024.
The recognition acknowledges Chola MS’s strong operating fundamentals, disciplined underwriting practices, and consistent execution, reinforcing its position as a resilient and performance-driven player in India’s general insurance sector landscape.
The award was determined following a rigorous evaluation process by an eminent jury chaired by Mr. R. Gandhi, Former Deputy Governor, Reserve Bank of India, and comprising senior industry leaders including Mr. Thomas Mathew, Former Managing Director & Interim Chairman, LIC of India; Ms. Zarin Daruwala, Former CEO, Standard Chartered India & South Asia; Ms. Kaku Nakhate, Managing Director & CEO, Bank of America; Mr. Mohan Tanksale, Former Chief Executive, Indian Banks’ Association; and Mr. Alpesh Shah, Managing Director & Senior Partner, BCG. Submissions across categories underwent detailed scrutiny and deliberation before final selection.
The FICCI Insurance Industry Awards witnessed strong participation from insurers across the industry, making the recognition a testament to Chola MS’s sustained focus on operational excellence, governance, and prudent risk management-anchored in its core brand philosophy of T3-Trust, Transparency aided by Technology.
This honour underscores Chola MS General Insurance’s commitment to building scalable, efficient, and customer-focused insurance solutions, even as the general insurance landscape continues to evolve amid increasing competition and regulatory emphasis.
About Chola MS: Chola MS General Insurance Company Limited, a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Company Limited, Japan, began its operations in 2002. The company has grown consistently to expand its presence in more than 660 +locations, a 46 million + customer base and a network of over 15,500+ garages and 12000+ hospitals. The company has grown to record a gross written premium (GWP) of 8328 INR Crores, a growth of 9.61 % higher than the industry in FY25.
A leading and respected player in the General Insurance space, Chola MS champions the philosophy known as T3 — Trust, Transparency and Technology. Driven by a promise the company has taken — #pledge2protect – ‘customer centricity’ forms the essence of the brand. Guided by the values and beliefs of the Murugappa Group, the Five Lights (Integrity, Passion, Quality, Respect and Responsibility), Chola MS has been consistently recognised and awarded by the Government of India, international entities and ratings agencies for its insurance service and delivery innovations. For more details, visit www.cholainsurance.com
